Hongkong Post e-Cert
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Certizen Limited

Hongkong Post

Level Double-A conformance, W3C WAI Web Content Accessibility Guidelines 2.0


Certificate Renewal - e-Cert (Organisational) with "Mutual Recognition" Status online application

To renew your e-Cert online, your computer should comply with the following requirements:
  1. Operating System:
    • Microsoft Windows 8.1 / 10
  2. Internet Browser:
    • Google Chrome Browser (for desktop)
    • Mozilla Firefox Browser (for desktop)
    • Microsoft Edge Browser (for desktop)

Notes to Authorised Representative:

  1. This online renewal application only applies to the submission of e-Cert (Organisational) with "Mutual Recognition" Status while the Authorised Representative remains unchanged. The Authorised Representative should have an active e-Cert (Organisational) of the Subscriber organisation.
  2. Upon completion of the online e-Cert renewal application, e-Cert storage medium(s) containing the renewed e-Cert(s) and the corresponding PIN Envelope(s) will be sent through registered mails separately to the Authorised Representative for subsequent delivery to individual Authorised User. To ensure you can receive the new e-Cert before the expiry of the current e-Cert, we suggest you to submit your renewal application at least one month before the expiry date.
  3. During the online application / payment process, the Authorised Representative is required to use a valid e-Cert (Organisational) for identity verification and digital signature. Please get prepared one of the followings before proceeding the online application:
  4. i. e-Cert (Organisational) user
    • Import your e-Cert into internet browser of your own desktop PC.
    • Please refer to e-Cert User Guide on how to use e-Cert on e-Cert File USB.
    ii. e-Cert (Organisational) with "Mutual Recognition" Status user
    • Install the corresponding Token software of your e-Cert Token.
    • Please refer to e-Cert User Guide on how to use e-Cert on e-Cert Token.

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